Complaint Against Overcharging
Sambalpur: Pritish Debta, a resident of Panchagochhia, purchased a scooter in the name of his wife from Trinity Conglomerate (a scooter dealer) in Bareipali on October 20, 2023. The quotation mentioned the price of the scooter as Rs. 1,02,821. However, the dealer charged an additional Rs. 2,502. Feeling cheated, Pritish filed a complaint with the district consumer court.
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Court’s Verdict
After reviewing the case, Consumer Court President Ramakant Satpathy ruled in favor of the customer. The court ordered the dealer to return the excess amount of Rs. 2,502 along with 18% interest. Additionally, the dealer was directed to pay Rs. 20,000 as compensation to the customer within 30 days.
This verdict reinforces consumer rights and ensures fair practices in business transactions.