Mobile Recharge Becomes a Heavy Burden for the Poor; Government Remains Silent, Demands Arise for Without Internet Recharge Packs

The rising costs of mobile recharge plans have become a significant burden, especially for the poor, farmers, and the elderly. Over the past eight years, mobile recharge prices have increased by 200%. Users who once recharged for as little as Rs. 10 now have to spend a minimum of Rs. 200 to keep their services active. This sharp rise is forcing many to struggle financially, even borrowing money to stay connected.

Government Silent Amid Price Hikes

Despite this pressing issue, the central government has remained silent. Telecom companies, with approval from the Telecom Regulatory Authority of India (TRAI), have steadily increased prices. Companies justify this hike by claiming they aim to improve services, but problems like call drops persist.

Internet and Message Services Bundled Unnecessarily

Telecom companies force users to pay for unnecessary internet and messaging services. Around 24.5 crore people in India, mostly feature phone users, do not need or use internet services. Yet, they are compelled to pay for bundled plans, adding to their expenses. Moreover, even users who skip recharging for a while find their numbers deactivated, making it mandatory to recharge regularly.

Disproportionate Impact on Vulnerable Groups

The poor, elderly, and farmers are the most affected. For many, mobile phones are essential for updating Aadhaar, accessing government schemes, or staying connected. However, the rising costs are making it increasingly difficult to afford basic services.

Telecom Monopoly Increases Costs

Earlier, users could recharge for Rs. 10 and still make calls or send messages. Now, users must recharge for at least Rs. 200. Additionally, telecom companies make frequent calls warning customers to recharge or face service deactivation. This aggressive approach leaves users with no choice but to comply.

Call for Affordable Plans

India has over 119.9 crore mobile users, with about 95.4 crore using internet services. However, 24.5 crore users rely only on basic services. The absence of affordable, internet-free plans unfairly burdens these users. Activists are demanding telecom companies introduce separate plans for low-income groups, including feature phone users.

Customers Switching to BSNL

In protest against private companies, many users are switching to the government-run BSNL, which has seen a significant increase in customers. However, even BSNL enforces recharge requirements, offering little relief.

Mobile recharge cost increases are worsening the financial struggles of the poor and elderly. Immediate action is needed to introduce affordable plans that cater to their needs. Without intervention, this issue will continue to deepen economic divides.