Sambalpur: Bank ACRM Arrested for Theft; 8 Lakhs in EMI Funds Misused, 7.73 Lakhs Withdrawn
Sambalpur: In Sambalpur, a major fraud committed by a Bank Assistant Customer Relationship Manager (ACRM) has come to light. He used to take the EMIs (loan installments) that people were paying, instead of depositing them in the bank.
Not only that, he lied to people and took their debit cards from them. The ACRM cheated people of around 16 lakh rupees.
After learning about this, Sagar Gaud, the Customer Relationship Manager (CRM) of the bank, filed a written complaint at the Ainthapali police station. The police registered a case and started investigating the incident. On Wednesday, the Ainthapali police arrested the accused, ACRM Shubham Nayak.
According to the information, Shubham Nayak was working as an ACRM at the Sambalpur branch of Ujjivan Bank. He was responsible for handling EMI payments and various other field tasks of the bank.
Last December, 5 customers paid their EMIs to Shubham Nayak through UPI (digital payment). However, the EMI amounts were not deducted from their accounts. When they complained, an investigation found that Shubham Nayak had not deposited nearly Rs. 21,000 of the EMI money.
Further investigation revealed that Shubham Nayak had taken debit cards from 13 customers after lying to them. Later, he withdrew the loan money from their accounts using those debit cards. A total of 7 lakh 73 thousand rupees were withdrawn from the accounts of these 13 customers.
In addition to that, Shubham Nayak had also taken EMI money directly from many other people. The investigation revealed that Shubham Nayak had scammed a total of 8 lakh 4 thousand rupees from various customers.